Salesforce Service Cloud Services and Consulting

Salesforce Cloud Services

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Salesforce Cloud Services

Why Choose Us

At Ashapura Softech, We have a much experienced and technical team of Salesforce developers and CRM experts, to carter help you in your business to increase leads and sales. Our team of experts will help you from implementing CRM till you get familiar with the software. If you want to customize your CRM with other devices too.

9 years of successful Experience in IT business
4 Years of CRM development
Complete Transparency
Technology Proficiency
Qualified and Experienced Development team of salesforce

OUR SALESFORCE SERVICES

SALESFORCE IMPLEMENTATION SERVICES

If you are planning to choose a CRM (Customer Relationship Management) system for your company can be a huge decision. For implementing CRM for your company, you need to consult a salesforce implementation partner company. During the implementation phase, a Ashapura Softech will analyze your current sales and business processes with you.

SALESFORCE SERVICE CLOUD SERVICES

One of the best customer service solutions in the world is the Salesforce Service Cloud. It is based on the SaaS model and offers cloud-based customer service that is more effective and productive. Business enterprises can grow their operations fast and simply using the Salesforce service cloud to suit their present and future service requirements.

SALESFORCE CONSULTING SERVICES

Salesforce consulting services are generated to help your system or business with sales, marketing, and customer service. We use our vast CRM consulting experience to assist businesses in professional services, retail, IT, manufacturing, finance and banking, healthcare, and other industries enjoy the benefits of Salesforce deployment.

SALESFORCE APP DEVELOPMENT SERVICES

Salesforce Custom Application Development helps organizations to provide a uniform customer experience across all of their product and service offerings. Businesses of all sizes may use the world's best known platform to build apps that provide greater insights into customer journeys while also engaging customers.

SALESFORCE INTEGRATION SERVICES

Create a complete plan and train your staff to make your Salesforce integration services more powerful with a Salesforce integration process that helps you understand your company goals. The following research will focus on two processes related to the CRM model in question.

SALESFORCE SUPPORT SERVICES

Salesforce assistance doesn't really end once the project is completed. Ashapura Softech is here to help you at every stage of your Salesforce experience, whether you've been using Salesforce for years or are just getting started with it.

SALESFORCE MANAGED SERVICES

Salesforce Managed Services is a responsive, scalable, and cost-effective way to protect and grow your Salesforce investment without having to recruit more full-time, committed workers. Salesforce managed services is a collection of actions that spans implementation through support and evolution, with the goal of preventing system faults from affecting users and Salesforce-supported processes.

SALESFORCE CUSTOMIZATION SERVICES

For different businesses, everyone has various demands and needs. As a result, buyers prefer to know that the experiences they're having are unique to them. Salesforce accomplishes this by offering a platform that's also intended expressly for setup and customization. Organizations may simply design, run, and optimize their own apps to conduct a limitless range of functions, giving them a fully customized Crm system besides customizing CRM standard programs to match particular needs.

Salesforce Cloud Services

Salesforce Sales Cloud:

The Sales Cloud supports the optimization and automation of sales processes: At the core of the Sales Cloud is the central storage of contact and customer information in a central location. Existing internal data on customers and leads is enriched with additional information from social networks, which reduces research time in business development. Sales employees also benefit from the improved data quality and can thus tailor their measures more specifically to leads and customers.

With the Sales Cloud, the efficiency of sales is increased both in the office and in the field - at the same time, all data is stored centrally.

The focus of the Sales Cloud is the networking of all people involved in the process and thus the increased transparency and visibility of relevant information. This information provides data-driven decision support at a strategic level.

Salesforce Service Cloud:

According to the company, the Salesforce Service Cloud wants to give companies the opportunity to connect their customer service, digital support and field service and thus ensure that service employees work efficiently at any time and at any place. For this purpose, a central platform is offered through which all interactions with customers or prospects and their data can be organized. To be integrated are self-service portals, AI-supported chatbots, direct interaction via chat, SMS, WhatsApp, Facebook Messenger and other channels, special field service tools that quickly solve problems remotely, and much more. According to the developer, the Salesforce Service Cloud has already convinced more than 150,000 customers worldwide.

Salesforce Commerce Cloud:

The Salesforce Commerce Cloud defines an essential idea as the cornerstone of the platform: Every business model is different. And often this is especially true for B2B models. Because not all customers are the same. Behind each individual is a multitude of stakeholders, interests and specific business requirements. So basically B2B2C – although that is of course still a simplified formulation. The reality is significantly more complex. With the Salesforce Commerce Cloud, Salesforce tries to transform this complexity into an experience that is as easy as shopping for shoes online. And the best part? The Salesforce Commerce Cloud not only optimizes your own business. Because B2B2C deals are inherently deeply embedded in the value chain of another business model, the Salesforce Commerce Cloud creates value across the entire value chain.

Salesforce Marketing Cloud:

With the Salesforce Marketing Cloud , Salesforce has created a unique platform for building and expanding your customer relationships. This enables communication across marketing, sales and customer service. Salesforce is a scalable platform for all areas of your company. The Salesforce Marketing Cloud helps to master the challenges of modern marketing. Customers in the B2B and B2C environment want to be enthusiastic about a variety of digital channels. By e-mail, in social media, via online advertising, on websites and with the help of mobile messaging in all its facets: as SMS, push or group messages. The Marketing Cloud transfers multichannel marketing to omnichannel marketing. All channels and contact points used are networked with one another.

Salesforce DevOps:

Salesforce DevOps is not much different from the actual DevOps, but it is primarily focused on enabling organizations to leverage Salesforce on a scale. The DevOps for Salesforce reimagines the way business manage their Salesforce processes such as customizing orgs, building new features, and deploying changes, then pushing that work along a release pipeline for integration and testing before the production release. It seamlessly collaborates with all the Salesforce experts to contribute to an iterative development and release cycle, irrespective of their technical skillsets or job role.