Experience
2 Year to 5 Years
Job Description
• Salesforce Sales Cloud ( Leads, Opportunities, Accounts, Contacts, Campaigns )
• Reports & Dashboards
• Workflow Rules, Process Builder, and Flows ( Record-Triggered, Screen Flows )
• Approval Processes and Validation Rules
• Data Management ( Data Loader, Import Wizard, Data Cleansing )
• Custom Objects, Page Layouts, Record Types, and Profiles
• Security Model ( Roles, Profiles, Permission Sets, Sharing Rules )
• CPQ, Forecasting, and Territory Management
• Integration using REST & SOAP APIs
• Lightning App Builder, Experience Cloud, and LWC basics
• Change Set Deployment & Sandbox Management
Key Achievements
• Implemented automated lead assignment and follow-up workflows that increased lead conversion by 30%.
• Designed advanced sales dashboards for pipeline visibility, reducing manual reporting time by 40%.
• Migrated 50K+ legacy records with minimal downtime using Data Loader and ETL processes.
• Collaborated with cross-functional teams to roll out Salesforce Lightning, improving user adoption rates.
• Integrated Salesforce with third-party email and telephony systems for better sales tracking.
Certifications (Preferred)
• Salesforce Certified Administrator
• Salesforce Certified Sales Cloud Consultant
• Salesforce Platform App Builder (optional but valuable)