Ashapura Softech (“we,” “us,” or “our”) is an IT services company providing cloud-based software solutions, Salesforce, Zoho, Microsoft, and related technology services to businesses.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, or communicate with us.
We collect personal information only as needed to provide our services, communicate with you, improve our offerings, and meet legal obligations.
We may collect:
We use this information to:
When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address may be provided to the Gravatar service to check whether you are using it. The Gravatar privacy policy is available at: https://automattic.com/privacy/
After approval of your comment, your profile picture may be visible to the public in the context of your comment.
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors may be able to download and extract location data from images on the website.
If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies for your convenience so you do not have to fill in your details again. These cookies last for one year.
If you have an account and log in to this site, we will set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we also set cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out, login cookies are removed.
If you edit or publish an article, an additional cookie is saved in your browser. This cookie includes no personal data and indicates the post ID of the article you edited. It expires after one day.
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves the same way as if you had visited the other website directly.
Those websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with that embedded content, including if you have an account and are logged in to that website.
We may use analytics tools to understand how visitors use our website, such as pages visited, time spent on the site, and general usage patterns. This helps us improve website performance, content, and user experience.
Analytics data is generally collected in aggregated or de-identified form where possible and does not include sensitive personal information unless you voluntarily provide it through a form or account.
If you provide your mobile phone number and opt in to receive text messages from Ashapura Softech, we collect and store:
We use this information to send SMS messages for:
We do not use your SMS opt-in for unrelated purposes without your consent.
Message frequency varies. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us at [email protected].
Text messaging originator opt-in data and consent will not be shared with any third parties for their marketing or promotional purposes. We do not sell or share your SMS opt-in data with third parties, excluding aggregators and providers of the text message services necessary to deliver messages.
We retain your mobile number and SMS consent records for as long as needed to provide messaging services, maintain support records, and comply with legal and regulatory requirements, unless you opt out or request deletion where applicable.
For full messaging program terms, including opt-in methods and message types, please see our Terms of Service.
We use personal data to:
We process your information based on:
We do not sell your personal information.
We may share information only with:
All third-party providers are expected to handle your data securely and only for the purposes we authorize.
As stated above, SMS opt-in data and consent are not shared with third parties for their marketing purposes.
Visitor comments may be checked through automated spam detection services.
We may retain certain information longer when required by law, for dispute resolution, or for security purposes.
If you have an account on this site or have submitted information to us, you may request:
To make a request, contact us at [email protected]. We may need to verify your identity before processing your request.
This does not include data we are required to retain for administrative, legal, accounting, or security purposes.
If you receive SMS messages from us, you can also opt out at any time by replying STOP.
We use reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.
However, no method of transmission over the internet or electronic storage is completely secure. While we work to protect your data, we cannot guarantee absolute security.
If you access our services from outside the country where we operate, your information may be transferred to and processed in locations where our service providers operate. We take steps to ensure appropriate safeguards are in place where required.
Our services are intended for businesses and professionals. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, contact us and we will take steps to remove it.
At Ashapura Softech, we are committed to customer satisfaction. Refunds are available under the following conditions:
To request a refund, contact our support team at [email protected] within 15 days after service delivery.
As an IT services company, we offer digital products and services. Our delivery policy includes:
Since we provide digital products and services, returns are generally not accepted unless:
To initiate a return, contact us at [email protected] within 15 days after receiving the product or service.
For subscriptions or reservations, customers can cancel under the following conditions:
To cancel, contact us at [email protected].
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically for any changes.
If you have any questions about this Privacy Policy or how we handle your data, you may:
Our overall approach is to provide cloud-based software and IT solutions that help businesses grow and gain a competitive edge. We are committed to handling customer information responsibly and transparently.
